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COVID19 Preparedness Plan

National Sports Center COVID-19 Preparedness Plan

The National Sports Center Foundation (NSCF) is committed to providing a safe and healthy workplace for all our workers and users of our facilities. To ensure we have as safe and healthy workplace, we have developed the following COVID-19 Preparedness Plan in response to the COVID-19 pandemic. Managers and workers are all responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplaces and communities, and that requires full cooperation among our workers, management and customers.  Only through this cooperative effort can we establish and maintain the safety and health of our workers and workplaces.

Management and workers are responsible for implementing and complying with all aspects of this COVID-19 Preparedness Plan. NSCF managers and supervisors have our full support in enforcing the provisions of this policy.

Our workers are our most important assets. We are serious about safety and health and keeping our workers working at NSCF. Worker involvement is essential in developing and implementing a successful COVID-19 Preparedness Plan. We have involved our workers in this process by asking all employees to send their feedback at our weekly all-staff meeting to our staff question email account. All questions and concerns were either answered directly, shared with the broader group, or integrated within the plan.

Our COVID-19 Preparedness Plan follows Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines, federal OSHA standards related to COVID-19 and Executive Order 20-48, and addresses:

• hygiene and respiratory etiquette;

• engineering and administrative controls for social distancing;

• cleaning, disinfecting, decontamination and ventilation;

• prompt identification and isolation of sick persons;

• communications and training that will be provided to managers and workers; and

• management and supervision necessary to ensure effective implementation of the plan.


Workers have been informed of and encouraged to self-monitor for signs and symptoms of COVID-19. The following policies and procedures are being implemented to assess workers’ health status prior to entering the workplace and for workers to report when they are sick or experiencing symptoms. All NSCF employees are required to report their daily health profile through the Minnesota Symptom Checker.  Employees may also use the CDC Symptom Checker for advice on when to seek medical attention or testing if they feel they may have the disease.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Muscle pain
  • Sore throat
  • New loss of taste or smell

This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

NSCF has also implemented a policy for informing workers if they have been exposed to a person with COVID-19 at their workplace and requiring them to quarantine for the required amount of time. If an employee was discovered to have been exposed to a person with COVID-19 they will be contacted by phone immediately and asked to work from home for 14 Days.  

In addition, a policy has been implemented to protect the privacy of workers’ health status and health information. Should any National Sports Center employee or known guest be officially diagnosed with COVID-19 the National Sports Center will contact by phone and by email any and all workers who may have been exposed. In addition, a policy has been implemented to protect the privacy of workers’ health status and health information. The identity of anyone being officially diagnosed with COVID-19 will be kept private under penalty of HIPAA law and loss of employment.


Basic infection prevention measures are being implemented at our workplaces at all times. Workers are instructed to wash their hands for at least 20 seconds with soap and water frequently throughout the day, but especially at the beginning and end of their shift, prior to any mealtimes and after using the toilet. All customers and visitors to the workplace will be required to wash or sanitize their hands prior to or immediately upon entering the facility. Hand-sanitizer dispensers (that use sanitizers of greater than 60% alcohol) are at entrances and locations in the workplace so they can be used for hand hygiene in place of soap and water, as long as hands are not visibly soiled.

Soap dispensers will be provided at all bathrooms throughout the facility. Operations staff will check the dispensers 2x times per week to ensure no lapses in availability. Staff is asked to sanitize or wash hands after touching any shared hard or soft surface. Sanitizers will be posted at all entrances to facilities throughout the campus for staff and visitor usage. Signage will accompany sanitizer dispensers to encourage usage by all passing staff and visitors.

Respiratory Etiquette

Workers, customers and visitors are being instructed to cover their mouth and nose with their sleeve or a tissue when coughing or sneezing and to avoid touching their face, in particular their mouth, nose and eyes, with their hands. They should dispose of tissues in provided trash receptacles and wash or sanitize their hands immediately afterward. Respiratory etiquette will be demonstrated on posters and supported by making tissues and trash receptacles available to all workers, customers and visitors. Signage will be placed on thoroughfare windows and entrances to remind all staff and customers to cover their mouths and noses while coughing and sneezing. Signs are also posted to encourage individuals on campus to avoid touching their face. Employees and staff will be required to wear masks. Patrons will be strongly encouraged to wear masks when in buildings and in common areas.  

Social Distancing

Social distancing of six feet will be implemented and maintained between workers, customers and visitors in the workplace through the following engineering and administrative controls: All staff that can work off-site has been asked to work from home. For necessary work on campus, no more than four employees are to be in a single room at a time. For individual offices, no more than two staff should be in a room at once. Signage in staff common areas is clearly posted to reflect this policy.

For all staff

• Health screening and temperature checks before shift starts. Staff will be asked not to come in or sent home at any sign of illness.

• Training in proper decontamination, hand washing, and safety communication protocols

• Contactless payments for all transactions (Credit only, manual entry by staff).

• Required to wear masks and gloves. Masks and gloves are provided by the National Sports Center.

• To follow social distancing practices when applicable.

When possible keep 6 ft. of physical space between yourself and fellow coworkers and guests. This distancing for employees should occur both inside buildings, on golf courses, and other outdoor settings.

• Stay home if you are feeling sick

• Stay home if a family member or someone in your HH is sick. Wash hands often with soap and water for at least 20 seconds; if soap and water not readily available, use a hand sanitizer containing at least 60% alcohol.

• Avoid touching eyes, nose, and mouth with unwashed hands.

• Cough/sneeze into your elbow

• Clean and disinfect golf carts and your workstation between each use

• Avoid using other employees’ phones, desks, offices, or other work tools or equipment.

• Surfaces such as doorknobs, counters, and other items that are high touch should be regularly cleaned and sanitized.

• Clean and disinfect bathrooms regularly, particularly high-touch surfaces, and ensure they have handwashing supplies.

Business Specific Communication and Signage

What WE are doing to keep you safe:

 • Staff members are required to submit body temperature readings and submit to a health check screening before starting each shift.

 • We have added multiple hand sanitizer stations that are clearly marked and near common entrance and exit areas.

 • All bathrooms, doors, and other common areas are being disinfected every hour on the hour.

 • Locker rooms are being disinfected after each use.

 • We are scheduling 10-15 minutes between ice times.

SuperRink Guidelines for Athletes and Coaches:

  • By entering this facility, your declare that you do not have the following symptoms: Fever, cold, fatigue, headache, sore throat, runny nose, cough, shortness of breath, body aches, loss of taste and smell, nausea, diarrhea.
  • Mask mandate – The State of Minnesota requires everyone to wear a mask when inside buildings. 
  • No spectators are allowed at practices for Squirts and up - players and coaches only
  • MITES ONLY – one parent/guardian will be allowed to watch from bleacher area during the ice session during practices and clinics. 
  • Please wait in car until 15 minutes prior to practice time – no early admission
  • Masks are required except on the ice
  • For games, two spectators per skater allowed for games.  Strongly recommend no siblings, grandparents, or friends. Spectators cannot enter the building until game time and must exit immediately following the game.
  • LiveBarn: Super Rink is a LiveBarn facility.  Some events my request LiveBarn to be turned off. 

The NSC Super Rink is a LiveBarn Venue.  If you can’t make it to the rink, you can still stay connected by watching all events Live and On Demand.

  • Live stream events from any LiveBarn venue
  • Watch On Demand for 30 days
  • Save and share 30-second highlights
  • Download entire games/practices

LiveBarn is available via a monthly or annual subscription: 

  • Save 10% when you use promo code: a87d-ffa2
  • Existing subscribers can update their promo code to a87d-ffa2 within their profile 

Victory Links Guidelines for Golfers and Customers:

Practice social distancing throughout your time at Victory Links

• For the foreseeable future, the golf course will be open 8:30am until 8pm. No customers will be allowed on-site outside of these times.

• Do not congregate in groups before, during, or after your round

• Wash or sanitize your hands whenever possible Tee Times

• You must make tee times and pay for your entire group over the phone prior to arrival on site. Understand response time may be slow due to limited staffing

• Golf carts may be limited due to 1 rider per cart.

 • Once you’ve paid for your group, head for the first tee if you are walking. Understand staff on the golf course will be asking you to verify your payment at any point during your round.

• Golfers should arrive no more than 30 minutes before their scheduled tee time.

• If you do not feel well, please stay home.

• Patron cards and season passes are available for purchase online at All season pass holders must check in over the phone.

Clubhouses, Pro shop and Restrooms

• The clubhouse and pro shop will be closed to customers.

• Purchase range balls on site at our window or over the phone at 763.717.3240 option #1

• All transactions will be credit card only. No cash transactions.

Golf Play

• 1 rider per cart, unless you are part of the same household.

• Please do your best to smooth the sand using a club or your shoe, as bunker rakes will not be available.

• Cups will be adjusted on the greens to reduce the need for touching surfaces.

• The flag stick should remain in the cup and not be touched at any time

• Fast play is encouraged to promote social distancing. Practice Areas

• Driving ranges will be open but may be limited due to staffing, supplies and space.

• Spacing will be increased to promote social distancing.

• Please limit your time on the driving range if there are others waiting.

• Putting surfaces are open for practice

Cleaning, Disinfection, and Ventilation

Regular housekeeping practices are being implemented, including routine cleaning and disinfecting of work surfaces, equipment, tools and machinery, delivery vehicles and areas in the work environment, including restrooms, break rooms, lunchrooms, meeting rooms, checkout stations, fitting rooms, and drop-off and pick-up locations. Frequent cleaning and disinfecting will be conducted in high-touch areas, such as phones, keyboards, touch screens, controls, door handles, elevator panels, railings, copy machines, credit card readers, delivery equipment, etc. Appropriate and effective cleaning and disinfectant supplies have been purchased and are available for use in accordance with product labels, safety data sheets and manufacturer specifications and are being used with required personal protective equipment for the product. Listed below is cleaning product information with the following summary list for areas product is used.

Cleaning Products, Supplies and Purpose

  • ALPH HP (Counters)
  • Prominence (Floor Cleaner)
  • Spitfire Deep clean
  • Oxivir (wipes and chemical)
  • Glance (windows and surface)

The maximum amount of fresh air is being brought into the workplace, air recirculation is being limited and ventilation systems are being properly used and maintained. Steps are also being taken to minimize air flow blowing across people.

• Shared spaces (bathrooms, mezzanines, hallways, doorways, handrails) are disinfected every hour on the hour.

 • Lobby’s, Handrails, Doorways, Locker rooms, player benches in use are disinfected after every use.

 • Public hand sanitizing stations are increased and placed in clearly marked strategic locations within the facility

• Hand washing and sanitizing instructions are posted in bathrooms and appropriate work areas.

• Exterior and/or Interior doors will be propped open as able to reduce touch points and increase building air circulation.

• HVAC Systems are monitored daily.

Communications and Training

This COVID-19 Preparedness Plan was communicated via the Kronos document acknowledgement system to all workers on Friday May 22, 2020 and necessary training was provided. Additional communication and training will be ongoing through the Kronos system or directly from your supervisor and provided to all workers who did not receive the initial training.  All NSCF employees are required to acknowledge they have been issued this preparedness plan. Instructions will be communicated to customers and visitors about: how drop-off, pick-up, delivery and in-store shopping will be conducted to ensure social distancing between the customers and workers; required hygiene practices; and recommendations that customers and visitors use face masks when dropping off, picking up, accepting delivery or in-store shopping. Customers and visitors will also be advised not to enter the workplace if they are experiencing symptoms or have contracted COVID-19. This will be communicated to customers by a clearly visible policy on our website and signage at all entrance points of the campus and facilities. Managers and supervisors are to monitor how effective the program has been implemented by monitoring all entrances during common entry/exit times at each facility.  Management and workers are to work through this new program together and update the training as necessary. This COVID-19 Preparedness Plan has been certified by NSCF management and was posted throughout the workplace and to the NSCF electronic document acknowledgement system on May 26, 2020. It will be updated as necessary.

Certified by: Jayme Murphy, Incident Commander, Steve Olson, COO

Indoor Facilities COVID Plan

NSC Staff Guidelines

Super Rink COVID Plan

Victory Links COVID Plan

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